Privacy policy

AL GHAZI ALUMINIUM & GLASS AND BUILDING MATERIAL LLC, trading as Al Ghazi Smart Film, supplies and installs switchable smart glass, PDLC smart film, frosted sticker film and interior surface protection film in the United Arab Emirates.

Our office is at Office No. 13B, Ras Al Khor Industrial Area 2, Dubai, United Arab Emirates. In this policy “we”, “us” and “our” mean that company.

This policy explains what personal information we collect, why we collect it, who we share it with and what you can ask us to do with it.

We only collect information you give us yourself. That happens in three ways.

1. The quotation form on this website

• Your name
• Your phone number
• Your email address
• The product you are enquiring about
• Your message, if you write one
• The language you were viewing the site in

2. WhatsApp, phone or email

If you contact us on WhatsApp, by phone or by email, we hold the contact details you reach us from and whatever you choose to tell us about your enquiry.

3. Lead forms on Facebook and Instagram

We advertise on Facebook and Instagram. If you fill in a form inside one of those ads, Meta passes us the answers you submitted — typically your name, phone number and your answers about the project. Meta collects that information under its own privacy policy before it reaches us.

Our web host also keeps standard server logs, which include IP addresses, as part of running and securing the site.

• We do not use analytics, advertising pixels or tracking cookies on this website.
• We do not build profiles of visitors or track you across other websites.
• We do not sell, rent or trade your personal information to anyone.
• We do not send marketing emails or messages to people who have not asked us for a quotation.

We use what you give us only to deal with your enquiry. In practice that means:

• Replying to you with a quotation or answer
• Arranging a site visit or measurement
• Supplying and installing the product you ordered
• Keeping a record of the work for warranty and after-sales support
• Meeting our legal and tax obligations in the UAE

We rely on your consent, and on the steps needed to prepare or perform a contract with you. You can withdraw your consent at any time — see Your choices below.

We share your information only with the service providers we need to run the business, and only so far as they need it:

• Supabase — stores enquiries submitted through the website form.
• Hostinger — hosts this website.
• Meta (Facebook, Instagram, WhatsApp) — where you contacted us through one of those platforms.

We may also disclose information where a UAE authority requires it by law. Beyond that, nobody else receives your details.

Some of these providers hold data on servers outside the UAE. Where that happens, we rely on the provider’s own contractual data-protection commitments.

We keep enquiry information for 24 months from our last contact with you, after which it is deleted. Where a sale went ahead, we keep the records longer if UAE tax or warranty rules require it.

You can ask us to delete your information sooner at any time.

Information sent through this website travels over an encrypted connection. The enquiries database is configured so the website can only add new enquiries — it cannot read, change or delete anything — and only authorised staff can open the records.

No system is perfectly secure, and we cannot guarantee absolute security, but we take these measures seriously and review them.

You can ask us to:

• Tell you what information we hold about you
• Correct anything that is wrong
• Delete your information
• Stop contacting you
• Withdraw a consent you gave us earlier

Email alghazismartfilm@gmail.com and we will respond within 30 days. There is no charge, and asking costs you nothing else — we will still quote for your project.

Our services are sold to adults. We do not knowingly collect information from anyone under 18. If you believe a child has sent us their details, email us and we will delete them.

If we change how we handle personal information, we will update this page and change the date at the top. Please check it from time to time.

For anything in this policy, including requests about your information:

• Email: alghazismartfilm@gmail.com
• Phone: +971 54 247 5540
• Post: AL GHAZI ALUMINIUM & GLASS AND BUILDING MATERIAL LLC, Office No. 13B, Ras Al Khor Industrial Area 2, Dubai, United Arab Emirates